Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Convenient location
Friendly staff
Dining not included
Limited dining options
8.4/10
Great
Rooms
8.2
Location
9.7
Service
9.0
Dining
7.2
Guest reviews
8.4/10
based on 6 reviews
8.5
8.5/10 based on 3180 reviews
Martin
United Kingdom,
April
2024
8.6/10
The hotel is conveniently located right in the heart of Bern, with equipped kitchen rooms that are kept clean, offering a nice selection for guests. The staff is friendly and the service includes shops/commercial services, laundry facilities, a welcome drink, and tours/ticket assistance. The dining options are not included, and the facilities are well-maintained.
Rooms
8.0
The rooms, although with very small space to put stuff, are equipped with kitchens and are kept clean with a nice selection available.
Service
9.0
I found the staff to be really friendly and attentive to my needs.
Location
10.0
The hotel is right in the very historical center of Bern, making it a perfect base for exploring the main tourist destinations.
Dining
7.0
Dining options are not included, so you might need to explore nearby eateries for meals.
Facilities
9.0
The facilities are well-maintained, offering everything you need during your stay.
Andy
United States,
February
2024
8.2/10
My stay at the hotel was truly enjoyable. The location is superb, right in the heart of Bern close to iconic landmarks. The rooms are cozy and clean, and the staff is welcoming. However, the dining experience could offer a bit more variety. The facilities are well-maintained, making it a great value for the price.
Rooms
8.0
The rooms are comfortable and clean, with several sitting areas and tables.
Service
9.0
The staff members are friendly and helpful, adding to the overall pleasant stay.
Location
9.0
The hotel's central location in Bern is perfect for exploring the city, and it's quite close to the main train station.
Dining
7.0
The dining options are satisfactory, but a bit more variety in the menu could enhance the experience.
Facilities
8.0
The facilities provided meet the basic needs for a comfortable stay.
Ben
United Kingdom,
February
2024
8.2/10
The hotel is located right in the center of Bern, offering convenient access to the main landmarks. The rooms, while clean and comfortable, may have shared bathrooms, limiting privacy. The service from the friendly staff is commendable. However, the dining options are not included, affecting the overall value for money.
Rooms
8.0
The rooms, though clean and comfortable, may have shared bathrooms, compromising some privacy.
Service
9.0
The staff members are very welcoming and helpful during my stay.
Location
9.0
Being centrally situated in Bern, the hotel offers easy access to the city's key attractions.
Dining
7.0
Unfortunately, dining options are not included in the stay, affecting the overall value for money.
Facilities
8.0
The hotel provides basic facilities for a comfortable stay.
Arthur
United Kingdom,
October
2023
8.6/10
Staying at this hotel was a real treat! The rooms were cozy and had a lovely view, although sharing a common toilet in the attic was a minor inconvenience. The staff member was exceptionally friendly, making me feel right at home. The central location was perfect for exploring the city, especially since most famous spots were nearby. The dining experience with homemade rolls was a nice touch. Overall, a pleasant stay with great value for money.
Rooms
8.0
The attic room with a beautiful view was cozy and inviting, despite sharing a common toilet.
Service
9.0
I was warmly welcomed by a friendly staff member who made my stay extra special.
Location
10.0
The hotel is right in the very center of Bern, making it easy to reach all the major attractions.
Dining
8.0
The dining experience with homemade rolls was a delightful touch to start the day.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Kathy
United States,
July
2023
8.0/10
I had a wonderful stay at this hotel. It's centrally located in the historic part of Bern, making it easy to access all the famous landmarks. The rooms are basic yet clean and offer a locker big enough for a backpack. The service was top-notch with a friendly staff member always ready to help. However, the dining options were limited, and there was no equipped kitchen available. Overall, a great value for the prime location.
Rooms
8.0
The rooms were clean and provided a locker for convenience.
Service
9.0
The staff member was incredibly welcoming and helpful.
Location
10.0
The hotel is situated right in the heart of Bern, close to all the major attractions.
Dining
6.0
Dining options were limited without an equipped kitchen.
Facilities
7.0
Basic facilities were available but no equipped kitchen.
Herman
United States,
June
2023
9.0/10
My stay at the hotel was fantastic! The location is superb, right in the very historical center of Bern and close to many famous places. The rooms are spacious with several sitting areas and tables, equipped with a selection of DVDs in the kitchen for eight beds. The service was top-notch, with a friendly staff member assisting me throughout my stay. However, the dining options, though fresh, were not included. The facilities were great, offering shops/commercial services, laundry, welcome drink, and tours/ticket assistance.
Rooms
9.0
The rooms were spacious and well-equipped with a selection of DVDs, a fully equipped kitchen, and ample seating areas for eight beds.
Service
9.0
The staff was incredibly friendly and made me feel right at home.
Location
10.0
The hotel is situated right in the center of the old town, making it very convenient to explore Bern's historical sites.
Dining
8.0
The dining options were fresh, but unfortunately, they were not included in the stay.
Facilities
9.0
The hotel offers excellent facilities including shops/commercial services, laundry, a welcome drink, and tours/ticket assistance.
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